Returns
RETURN POLICY
Initiate your return within 30 days of delivery for a full refund, minus shipping/tariff/customs or other non-product costs. The return package must include a receipt or proof or purchase. Please allow 1-2 weeks for your return package to be received. If a refund is not possible with the payment method used at time of purchase, a gift card will be issued.
DAMAGED OR MISSING ITEMS?
Contact Customer Experience at info@ryaorganics.com or 1-855-983-8888.
HOMETECH
For returns regarding Echo Go, Echo Pitcher, and Echo Clean, please contact Customer Experience.
WHAT'S NOT RETURNABLE?
  • Items not purchased from ryaorganics.com
  • Broken seals of boxes and opened products are not returnable.
  • Orders without an order number or proof of purchase.
  • Orders that are outside of the 30-day return policy period.
  • For hygienic reasons, opened shower filters are a Final Sale.
  • For hygienic reasons, all clothing is a Final Sale.
  • Gift Card Returns: No cancellations or refunds on the purchase of a gift card, final sale.